Privacy Policy

Prime23 Motors, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide when visiting our website or using our services.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your information.

By accessing and using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, contact us, request information, or submit a reservation inquiry, we may collect personal information including:

* Name
* Email address
* Phone number
* Mailing address
* Driver information submitted through rental inquiries
* Vehicle rental preferences
* Any information voluntarily provided through contact forms, emails, or phone communications

We may also automatically collect certain technical information, including:

* IP address
* Browser type
* Device information
* Referring website
* Pages visited
* Date and time of website access

How We Use Your Information

Prime23 Motors, LLC may use collected information to:

* Respond to inquiries and reservation requests
* Process rental applications and reservations
* Provide customer service and support
* Improve our website and user experience
* Send service-related communications
* Provide promotional offers and marketing communications (when permitted)
* Prevent fraud and unauthorized activity
* Comply with legal obligations

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Cookies may help us:

* Remember visitor preferences
* Improve website performance
* Measure website usage and effectiveness
* Enhance security

Most web browsers allow users to disable or manage cookies through browser settings.

Log Files

Like most websites, Prime23 Motors, LLC utilizes log files that automatically record visitor activity.

Information collected may include:

* IP addresses
* Browser type
* Internet service provider (ISP)
* Date and time stamps
* Referring and exit pages
* Clickstream data

This information is used for website administration, analytics, security monitoring, and improving website performance.

Third-Party Services

We may utilize third-party service providers to assist with:

* Website hosting
* Website analytics
* Customer communications
* Marketing campaigns
* Payment processing
* Reservation management

These providers may have access to limited information necessary to perform their services and are expected to maintain appropriate privacy and security standards.

Our Privacy Policy does not apply to third-party websites or services that may be linked from our website. We encourage users to review the privacy policies of those providers.

Data Security

Prime23 Motors, LLC takes reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

* The right to access your information
* The right to correct inaccurate information
* The right to request deletion of personal information
* The right to object to certain data processing activities
* The right to request data portability where applicable

To exercise any privacy rights, please contact us using the information provided below.

California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

* Know what personal information we collect
* Request deletion of personal information
* Request disclosure of data practices
* Request that personal information not be sold

Prime23 Motors, LLC does not sell personal information to third parties.

California residents may contact us regarding any privacy requests.

GDPR Data Protection Rights

Where applicable, individuals located within the European Economic Area (EEA) may have rights under the General Data Protection Regulation (GDPR), including:

* Right of access
* Right to rectification
* Right to erasure
* Right to restrict processing
* Right to object
* Right to data portability

Requests will be reviewed and processed in accordance with applicable law.

Children’s Privacy

Protecting children’s privacy is important to us.

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years old.

If you believe a child has submitted personal information through our website, please contact us immediately so that we can remove the information from our records.

Changes to This Privacy Policy

Prime23 Motors, LLC reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date. Continued use of our website following any updates constitutes acceptance of those changes.